State Farm® Insurance Agent Mark Handley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S J
April 17, 2025
5
out of
5
rating by S J
"I've been with State Farm for some time now and have zero complaints. They have always answered all of my questions and concerns. Mark Handley, Denise, and Arthur are wonderful people. Arthur has been especially helpful addressing all questions. He is very knowledgeable of products and that is helpful for my family to make the best decisions."
We responded:
"Hi Sarah. Thanks so much for your 5-Star rating and your review of my agency. I have been so lucky to have great people like Arthur and Denise who treat our customers like family and will do anything they can to help. Thanks for your continued business, we truly appreciate it! Mark"
Dan Burke
April 14, 2025
5
out of
5
rating by Dan Burke
"It is never fun to have to call an insurance company employee. That means you have been involved in a situation. I can honestly say that calling Denise Porter at Mark Hanley‘s office is one of the easiest and calming experiences when it comes to dealing with insurance. She is very knowledgeable, kind, and effective. I always appreciate her information and know that I can count on her and the local Mark Hanley team to support me and my family."
We responded:
"Hi Dan. Thank you for your 5-Star rating and your review of my agency. Denise is a gem...seriously a one-in-a-million! She has been with me for over 24 years, and I am so grateful for the service she provides to our customers. Denise was thrilled when I shared your comments with her. Thanks again and please let us know if we can help in any way. Mark"
Keith Miller
April 8, 2025
5
out of
5
rating by Keith Miller
"We are very happy to be back with State Farm after several years with a different agency. Lindsay is very responsive and knowledgeable. She made our transition back to State Farm very smooth- we highly recommend Mark’s office for Car & Home Insurance!"
We responded:
"Hi Keith and welcome back to State Farm! We are so happy you have allowed our office to help you with your car and home insurance. Lindsay is a wonderful asset, and you have already experienced how easy it is to work with her. Please let us know if there is anything we can do to help! Mark"
Sue Adams
April 2, 2025
4
out of
5
rating by Sue Adams
"We have been with State Farm for 40-50 years and have never had an issue with a claim. Don’t think we’d ever consider going with another company! Mark Hadley’s office have been so great!!!"
We responded:
"Hi Sue. Welcome to Texas! We are so glad that you have chosen my agency for your auto and home insurance needs. We look forward to serving you. Mark"
Heather Terrell
April 2, 2025
5
out of
5
rating by Heather Terrell
"The most thorough, kind, and responsive insurance office around. Highly recommend!"
We responded:
"Thank you, Heather, for your 5-star rating and review of my agency. We are excited to welcome you to the agency and look forward serving your insurance and financial services needs. Please let me know if there is anything I can do to help. Mark"
K Bolch
April 1, 2025
5
out of
5
rating by K Bolch
"Mark and his team, including Denise, have been very helpful over the years. Arthur is knowledgeable and very customer-service-oriented. Whenever I talk with anyone in the office, I feel like they know and care about me."
We responded:
"Hi Kambra. Of course we know you!!! I didn't realize until just now that it has been more than 10 years!!! Thank you so much for taking the time to review the agency and for specifically recognizing Denise and Arthur. They were thrilled to see your review. Please let me know if we can help in any way. Mark"
Sammy Soto
April 1, 2025
5
out of
5
rating by Sammy Soto
"Both Lindsay and Scarlett are top notch. They go above and beyond and are truly an insurance partner for our family. Couldn't recommend them enough."
We responded:
"Hi Sammy. Thank you for your review and for specifically recognizing Lindsay and Scarlett!. They are the best in the business - at least in my opinion! We are so happy that you have chosen us to handle your auto, home and life insurance. Please let us know if there is anything we can do to help! Mark"
Léon Thrane
March 27, 2025
5
out of
5
rating by Léon Thrane
"Recently moved to the Austin area. On a recommendation from a friend reached out to the Mark Handley, State Farm agency for my insurance needs. I worked with Denise P. on getting new policies setup. Denise was super helpful and prompt. Highly recommend."
We responded:
"Hi Leon. Thank you so much for the 5-Star review and for specifically recognizing Denise. I shared your comments with her, and she was absolutely thrilled that you were happy with the service! Please let me know if there is anything we can do to help. Mark"
Steve Ginsburg
March 20, 2025
5
out of
5
rating by Steve Ginsburg
"Very responsive and great follow up. Glad I decided to change from Progressive."
We responded:
"Hi Steve. Thank you so much for your 5-star review and your kind words! I see you were working with Denise; she is absolutely phenomenal, and I promise that unlike a 1-800 insurer, you will get to talk to the same person each time! We truly appreciate your business. Please let me know if there is anything we can ever do to help. Mark"
Kealan Parsons
February 27, 2025
5
out of
5
rating by Kealan Parsons
"Lindsay helped me out with homeowners insurance and provided a great experience for my first go through with buying a home. Her responsiveness and great customer service provided is greatly appreciated!"
We responded:
"Hi Kealan. Buying a home is a nerve-wracking experience, but your insurance should not be. Lindsay has a way of breaking it down so things are simple to understand. She is also an expert at creating plans to make sure the mortgage is protected! Congratulations on the purchase of your home! Mark"
Nick Bishop
February 26, 2025
5
out of
5
rating by Nick Bishop
"Very helpful!"
We responded:
"Hi Nick. Thank you for the review and the 5-star rating! I see you are working with Lindsay on your car and home insurance. Lindsay is a wealth of knowledge on this as well as helping our customers create plans to help their family plan and recover from the unexpected. We look forward to working with you!"
Sheryl Holder
February 20, 2025
5
out of
5
rating by Sheryl Holder
"Easy folks to work with. Beat my quote from Nationwide by almost $800 annually."
We responded:
"Hi Sheryl. I am so glad you were pleased with both our service AND price! We will work hard to deliver the best combination! Please let me know if there is anything I can do to help! Mark"
Ultra Slav
January 27, 2025
5
out of
5
rating by Ultra Slav
"Arther is hands down the best insurance agent I've ever had. I've known him for years and have been taken care with any problems I have faced in the past and will continue to stay with state farm in the future. Extremely respectful and professional."
We responded:
"Thank you so much for the review and for the 5-star rating! Arthur has been providing Good Neighbor Service for over 10 years now and literally loves what he does. Arthur especially enjoys helping others with their life insurance plan."
Dodie Cho
January 24, 2025
5
out of
5
rating by Dodie Cho
"A big shout out to the team at Mark Handley State Farm. Denise worked to provide me quotes, Arthur continued and finished the deal and Scarlet provided great customer service. Thank you again. You've got a great team!"
We responded:
"He Dodie. I can't believe that this all started on a dive boat in Cozumel in 1989! Even after moving and not seeing you for over 35 years, I still feel we could pick up like nothing ever happened! I am so glad you allowed my office to help you with your Auto and Home insurance. I look forward to catching up sometime! Mark"
Bonnie Holmes
January 23, 2025
5
out of
5
rating by Bonnie Holmes
"Scarlett was very helpful and quick to take care of our concerns.Enjoyed her friendly attitude and understanding. Very prompt and professional.My husband and I are very satisfied with the entire office! Great folks to have on your side!!"
We responded:
"Hi Bonnie! Thank you so much for your review of my agency and for specifically mentioning Scarlett. She is wonderful with our customers and does such a great job making sure they receive prompt, accurate and friendly service. I will pass your comments along to Scarlett and I know she will be thrilled! Thanks again! Mark "
Hope Kramer
January 21, 2025
5
out of
5
rating by Hope Kramer
"Super helpful, timely and nice. Love working with Lindsey."
We responded:
"Hi Hope. Thank you so much for your review and for specifically recognizing Lindsay. I have shared your comments with her and she was thrilled to hear that you were so happy! Thank you so much, your confidence means the world to us! Mark"
Judy Hotard
January 17, 2025
5
out of
5
rating by Judy Hotard
"Scarlett and other staff members have always responded promptly and assisted us with our insurance needs. We are very happy with their service!"
We responded:
"Hi Judy. Thank you for taking the time to review my agency and for the 5-star rating!! I have shared your comments with Scarlett and she was thrilled that you specifically mentioned her in your post! This really goes long way! Thanks again! Mark"
Mike Garcia
January 10, 2025
5
out of
5
rating by Mike Garcia
"First off, the customer service was impeccable! Abby made sure I understood what each policy entailed, and even when I wasn’t so sure she didn’t hesitate to explain in detail. From business to personal, she made sure I got exactly what I needed to be covered on."
We responded:
"Hi Mike. Thank you for taking the time to review my agency and for specifically mentioning Abby in your post. Business insurance is tricky, but Abby works hard to make it easy to understand and to get the coverage you need! Thank you for your 5-Star review! We really appreciate it!"
Michelle Kutasi
January 10, 2025
5
out of
5
rating by Michelle Kutasi
"Very professional, quick response, plain language... like dealing with a thoughtful friend!"
We responded:
"Hi Michelle. Thank you for your review of my agency and for the 5-Star rating! We try really hard to "speak insurance" so you don't have to! We truly appreciate your business. Mark"
Robby Leathers
January 9, 2025
5
out of
5
rating by Robby Leathers
"MET WITH ARTHUR ROGERS OF MARK HANDLEY STATE FARM AGENCY FOR A REVIEW OF OUR STATE FARM POLICIES. WE HAVE BEEN STATE FARM CUSTOMERS FOR NEARLY 40 YEARS, MOST OF THAT TIME LIVING IN NH. WHEN WE HAD RELOCATED TO TX, WE WERE ORIGINALLY WITH THE PACK AGENCY, BUT I BELIEVE IN DOING BUSINESS WITH & SUPPORTING THOSE BUSINESSES WITHIN THE COMMUNITY I RESIDE IN, THUS TRANSFERRING TO THE HANDLEY AGENCY WHERE WE MET WITH ARTHUR. HE IS COURTESY, PROFESSIONAL & VERY KNOWLEDGEABLE & HAS BEEN A PLEASURE TO DO BUSINESS WITH! I HIGHLY RECOMMEND ARTHUR ALONG WITH THE MARK HANDLEY SF AGENCY. THANKS FOR THE GREAT SERVICE!"
We responded:
"Hi Robby and thank you for reviewing my agency. AND THANK YOU FOR 40 YEARS!!! If that is not a record, it should be!!! I have shared your comments with Arthur and we was thrilled that you have been happy with the service he has provided. Please let us know if there is anything you need from us. Mark"
Sheri Lane
January 6, 2025
5
out of
5
rating by Sheri Lane
"Arthur helped us change over our car insurance and made it super simple for us. He was very knowledgeable but also it was a pleasure to talk with him. I highly recommend using Arthur at Mark Handley State Farm Insurance."
We responded:
"Hi Sheri. Thank you so much for taking the time to review my agency and especially for recognizing Arthur! He is a wealth of knowledge and even better, loves helping people. I will relay your comments to Arthur, and I know he will be thrilled that you were pleased. I look forward to working with you in the future! Mark."
Becky Copeland
December 30, 2024
5
out of
5
rating by Becky Copeland
"Mark Hanley my agent and Violet and Denise are the best! I wanted to apply for the State Farm Visa Credit Card Program that gives me 5% back of my insurance premiums if I applied for it thru my agent. The whole office helped me save a ton of money!"
We responded:
"Hi Becky! Thank you for your patience this morning as we worked through the application process. I am thankful for wonderful customers like you and really appreciate your kind words. I have forwarded your comments to both Denise and Scarlett and they were both thrilled that your experience was positive! Thanks again! Mark"
Kathy Dumas
December 27, 2024
5
out of
5
rating by Kathy Dumas
"We saved a lot with Mark and State Farm on our auto insurance. Mark was very responsive and customer service oriented. Recently we added another vehicle and Lindsay was very helpful as well."
We responded:
"Hi Kathy! Thank you for taking the time to review my agency and especially for recognizing Lindsay! I have sent this over to her and she was so happy to know that you enjoyed the service she provided. I really do appreciate your kind words. Thanks again! Mark"
Matt Bango
December 27, 2024
5
out of
5
rating by Matt Bango
"Incredibly smooth process and Lindsay was fantastic to work with. We were originally insured via Geico and made the switch with a better experience and better rates. Would highly recommend!"
We responded:
"Hi Matt. I am so glad that you decided to switch over to my agency from a 1-800 insurer. I promise we will continue to deliver the level of service you expect and deserve. I have sent your comments to Lindsay and she was so happy to hear that you were pleased with the process. Thank you so much for reviewing my agency and for your kind words. They go a lot further than most people realize! Mark"
Cole Renker
December 23, 2024
5
out of
5
rating by Cole Renker
"I made the mistake of trying GEICO for one my cars to save a buck, or so I thought. Huge mistake, GEICO is horrible and tried to raise my rate after 2 months by $120.00. I have been with State Farm for over 40 years and dealing with Mark Handley for over 16 years. I have my house and 5 cars with his office. Lindsey at Mark Handley is wonderful and we actually had a conversation like real humans should do, they are family and treats his customers as family. Don't Make the same mistake, the few dollars I thought I would save was not worth it. Stay with State Farm and thank you again to Lindsey for taking care of me."
We responded:
"Hi Cole. Thank you so much for taking the time to review my agency and especially for recognizing Lindsay! Although she has been with us a short time, she has created an environment that is welcoming, helpful and professional. We pride ourselves in taking the time to get to know our customers and treat them like members of our family. I will share your comments with Lindsay today and I know she will be so glad to hear that you are happy! Mark "